Patient Rights

No Surprises Act / Good Faith Estimate

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You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under Section 2799B-6 of the Public Health Service Act, upon request or at the time of scheduling, health care providers are required to inform individuals who are not enrolled in an insurance plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage, to receive a “Good Faith Estimate” of expected charges for their medical items and services. 

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

• You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

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For questions or additional information about your right to a Good Faith Estimate, please visit this website: www.cms.gov/nosurprises; or call (800) 368-1019.

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HIPAA

Click on this link to learn more about your rights under HIPAA, including the Notice of Privacy Practices: https://www.hhs.gov/hipaa/for-individuals/notice-privacy-practices/index.html

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